S&W Manufacturing News
To Our Valued Customers:
These are exciting times for S&W Manufacturing. Thanks to the growth of our OEM and MRO business in the Western United States, we are pleased to announce a new partnership with California Caster Corporation. On July 1, 2003 California Caster became S&W's West Coast Master Stocking Distributor. In this capacity, California Caster will stock the entire line of S&W's standard Level-It products and substantial inventory of other S&W mounts and glides.
Many of you are already familiar with California Caster's 20-year history of serving the OEM and MRO markets for levelers, casters and material handling equipment on the west coast. Since becoming an S&W distributor two years ago, we have been very impressed with not only the results of their sales activities, but also their professionalism and knowledge of the market. This partnership is the next important step in our near-term growth plans, and we're confident that CA Caster will represent us well in the Western United States.
The primary benefit to our customers as a result of this partnership will be a tangible improvement in delivery times for western US customers. By locating a stocking warehouse on the West coast, we will be able to ship any stock Level-It item the same or next day of an order. This will reduce average delivery times by 2-3 days from the Midwest and will result in substantial savings on shipping charges. Over time, CA Caster will also stock custom items so delivery times will improve for those items as well. As a part of this change, all future orders for S&W customers located in the Western States will be placed with and shipped from California Caster's office and warehouse in San Francisco. We will continue to work directly with customers as we have in the past - the only thing that will change is that orders will be placed through California Caster instead of S&W Manufacturing.
You can contact California Caster at (800) 950-8750. We are looking forward to this exciting change and are confident that this new partnership will benefit all customers. We thank you for your continued loyalty to S&W and we look forward to continuing to serve you in the future.
Sincerely,
William J. Burr
President/CEO
cc: Alan McClure - President, California Caster
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