General Product Information

Delivery

All items in this catalog are standard stock items and in most cases will ship within 3 to 4 business days.

Shipment

Our standard shipment method is UPS Ground, FOB Bensenville, IL. Other shipment methods are available upon written request.

We are not responsible for items lost or damaged during shipment. All shortage and shipping claims must be made within 24 hours of receipt.

Pricing

Please contact our Sales department for pricing. All quotes are valid for 30 days.

Blanket Purchase Order Policy

As a convenience to our customers, S&W accepts blanket purchase orders. Orders can be scheduled for a duration of 12 months or less, starting with the first delivery date. Delivery schedules are to be established at the time of order with deliveries scheduled at least every 30 days. Depending on production schedules, S&W may ship up to two weeks before the scheduled delivery date. At least 2 weeks notice is required for delivery changes, including quantity, ship date and ship via changes. Changes in delivery quantities may not be less than 50% of the originally scheduled delivery. All change requests shall be in writing. No more than 30 days’ average usage may be postponed for delivery (based on the original delivery schedule) at any given time. All parts remaining in stock after 12 months will be shipped and billed at the end of the 12th month. No order cancellations on custom parts. Cancellations for standard parts shall be subject to a 5% cancellation charge for the remaining quantity of the order, billed at the time of cancellation. S&W reserves the right to manufacture all parts on a blanket PO at the same time and hold them in stock for scheduled deliveries. Pricing is based on average monthly shipment quantity. All standard payment terms and conditions shall apply.

Return Policy

All requests for returns must be made within 30 days of receiving shipment. An RGA must be issued by S&W before goods will be accepted for return. Returned goods are to be shipped freight prepaid in appropriate packaging. The returning party is solely responsible for the as-received condition of the returned goods. Returned parts will be inspected and must be in saleable condition before credit is issued. A 20% restocking fee applies to all returns unless otherwise specified by S&W. Custom parts are not returnable.

Minimum Order

$50 on all shipments.

Payment Terms

Upon approved credit, terms are Net 30 days. COD terms will apply until credit terms are established.

Business Hours

8:00AM – 4:30PM Central Time. Closed on holidays

Contacting S&W

S&W Manufacturing Company, Inc.
216 S. Evergreen St. – Corporate office/Warehouse
375-377 S. Evergreen St. – Manufacturing Facility
400-402 S. Evergreen St. – Manufacturing Facility
Bensenville, IL 60106
Toll free phone: (888) LEVEL-IT (538-3548)
Toll free fax: (866) 595-5275
General office: (630) 595-5044
General fax: (630) 595-5275

Technical Information

Materials

  • Steel: CRS 1018, 1045, 1117, 12L14, 1215, 4140
  • Stainless steel: 303 ASTM A-582, 304 ASTM A-479
  • Aluminum: 6061-T6, 2011-T3 ASTM B211
  • Brass: 360

Finishes

  • Zinc plating: ASTM-B633 (QQ-Z-325) Type I (clear) and Type II (yellow)
  • Black Oxide: MIL-C-13924C
  • Nickel plating: QQ-N-290A

Warranty

S&W products are warranted only against defects in workmanship or materials, under normal and intended use, for 1 year after the date of purchase.
his warranty applies only to the original purchaser or to purchasers for resale for use on original equipment. S&W has no control over the end use of its products so product performance cannot be guaranteed. Liability is limited to replacement of the product. S&W reserves the right to change specifications, materials or the design of its products without prior notice.

Trademarks

Unless otherwise indicated, all trademarks are the property of the WilliMount Corporation; Delrin® and Teflon® are registered trademarks
of the DuPont Corporation.